CONDITIONS

General Transport Conditions

We try to offer you the right service.
  • The maximum rates apply only when ordering a taxi from one address to the destination.
  • Each additional pick-up address in the same city region incurs an additional €10 charge.
  • For each additional pick-up address outside the same city region, please contact us at our phone number 013-2340013 for a price agreement.
  • Rates are not valid in very adverse weather conditions.
  • For airport taxi services, the maximum rates apply 24 hours a day.
  • No rights can be derived from any typographical errors on our website or in email responses and/or confirmations.
  • No rights can be derived when our taxi is present up to fifteen minutes earlier or fifteen minutes later than the agreed time.
  • In case of any misunderstandings caused by us, the customer will receive a 20% discount on the agreed fare/ride. Costs incurred by customers due to our misunderstandings will not be reimbursed!
  • In case of any misunderstandings caused by customers, all costs will be charged to the customers.
  • Passengers are responsible for cleanliness and hygiene in the taxi. In case of contamination, such as vomiting, a minimum fine of €300 will be imposed, payable directly to the driver or the taxi company.
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